Wednesday, August 15, 2012

What is E-Commerce - Advantages and disadvantages!


Electronic commerce or e-commerce is the trade of products and services via the Internet or other computer networks. E-commerce follows the same basic principles as traditional commerce that is, buyers and sellers meet to exchange goods for money. But rather than conducting business in the traditional way in shopping stores or through mail order catalogs and telephone operators - in e-commerce buyers and sellers of more than Transact business computer network.

E-commerce offers customers the convenience. They can visit the websites of multiple vendors round the clock daily to compare prices and make purchases without having to leave their homes or offices around the world. In some cases, consumers can immediately obtain a product or service, such as an electronic book, a music file, or software, downloading via the Internet.

For sellers, e-commerce offers a way to cut costs and expand their markets. They do not need to build, staff, or maintain a physical store or print and distribute mail order catalogs. Automated order tracking and billing systems cut additional labor costs, and if the product or service can be downloaded then e-commerce firms have no distribution costs involved. Since the products can be sold sell over the global Internet, sellers have the opportunity to market their products and services globally and are not limited by the physical location of a store. Internet technologies also permit sellers to track the interests and preferences of our customers with the consent of the customer and then use this information to build an ongoing relationship with the customer, customization of products and services to meet customer needs.

E-commerce nevertheless presents some drawbacks. Consumers are reluctant to buy certain products online. The online mobile businesses, for example, have failed for the most part because customers want to test the comfort of an expensive item like a sofa before you buy. Many people consider shopping a social experience. For example, they may enjoy going to a store or mall with friends or family, an experience that can not duplicate online. Consumers also should be reassured that credit card transactions are secure and that their privacy is respected.

In the existence of these few disadvantages e-commerce has opened new horizons to versatile the modern age. Puts away time, energy, effort and money .......

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