Friday, September 7, 2012
Airlines Customer Service
Customer service to airlines has deteriorated in a big way in recent years and now seem to treat people like cattle. Of course, in all honesty your flying experience is not necessarily only by the airlines. It begins during loading and unloading zones only to the curb and a security guard with a machine gun and gets worse from there, as they expect to take off your shoes, check for metal objects in a tray and ask you stupid questions.
Worse than asking you stupid questions are former Wal-Mart security guards who were hired under a hiring emergency. And as every $ 5.00 per hour security guard who take their work way too seriously. After being treated like garbage by people who would not even allow the child to sit your children, then you get to be met by your chosen airline.
And after they have been treated badly by so many customers throughout the day their attitudes are less perfect. When it comes to customer service at the baggage check-in, ticket counters and gates or stewardesses on planes, we must first look back the entire flight experience and that has caused all this discontent, in the first place.
See airline employees have taken many cuts in salary, benefits, or had lost their pension funds raided and are not so happy in life to begin, then the government has scared the public that fly together to the media after 9-11 . E 'for all these reasons that the customer service to airlines is not what it used to be. But I ask you, is that an excuse good enough for the customer? ......
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